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FREQUENTLY ASKED QUESTIONS

WHAT IS METENNKOSTE?

Metennkoste.com is the first Mauritian friendsfunding platform for collecting money easily for group expenses and events. We are an innovative and easy to use service that enables individuals to create money pots online and invite their friends & family to contribute to it.

WHAT IS FRIENDSFUNDING?

Friendsfunding is a term created by Metennkoste to accurately describe the spirit behind it’s operations. We use crowdfunding technologies which can be described as “the practice of funding a project or venture by raising small amounts of money from a large number of people, typically via the Internet” and apply that to a more personal context. Here we do not “fund a project or venture” but we rather contribute to a common gift or expense with the help of a large number of people you know.

 

Thus, Friendsfunding implies that you are giving your money to someone you know without expecting anything in return except from the joy of helping or gifting to that person.

WHAT IS A MONEY POT?

The word ‘Money Pot’ on Metennkoste means a virtual money pot (Enn bwat kondane virtiel) that you will create and which you can send around to your circle of family and friends who would like to contribute to it.

HOW DOES IT WORK?

Metennkoste is simple and can be explained in just 5 easy steps.

 

  • Step 1: Create a Profile and get your information verified by Metennkoste.
  • Step 2: Create a Money Pot for any occasion you want.
  • Step 3: Invite your friends & family to contribute to it.
  • Step 4: Relax, watch the contributions come in and your money pot grow.
  • Step 5: Ask for a bank transfer!
HOW DOES SOMEONE CONTRIBUTE TO A MONEY POT?

Very simply, once someone clicks on the link to a money pot which would have been sent to them by the creator of the money pot, they can contribute to it via internet banking, mobile banking or card payment after they have registered a verified account on Metennkoste.

HOW MUCH DOES IT COST?

Creation of and participation in a money pot are free!

We only charge you a flat Service Fee of 7% on all money pots for which the beneficiary has asked for a bank transfer.

ARE MY INFORMATION SECURED?

Metennkoste is a Secure Sockets Layer (SSL) certified website. This means that everything on Metennkoste is encrypted and all user information including logins, passwords, credit card information and other private data you enter on our website is safe.

DO YOU PROVIDE REFUNDS?

There are no refunds on participation in money pots. We advise all our users to make sure they are familiar with any money pots they are participating in and not to contribute to any money pots created by a stranger.

Why do I need to register to contribute?

In order to ensure complete transparency and traceability of funds on Metennkoste, we require all participants to register with us.